At 24byMe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, date of birth, medical history, lab reports, health metrics, lifestyle information, and other health-related data necessary to provide our services.
We use your information to schedule and manage appointments, conduct health evaluations, develop personalized treatment and wellness programs, communicate with you about your care, process payments, and improve our services. Your health data is used exclusively for your care and is never used for purposes beyond your explicit consent.
We implement industry-standard technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest. We retain your information only as long as necessary to provide services and comply with legal obligations.
We may share your information with trusted third-party lab partners and diagnostic services solely for the purpose of processing your tests and evaluations. Any sharing of your health data with third parties requires your explicit consent. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
You have the right to access, update, or delete your personal information held by us. You may withdraw consent for data processing at any time, subject to legal and contractual restrictions. You may also request a copy of your health records by contacting us.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
We comply with applicable data protection laws including the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Where applicable, we align our practices with HIPAA standards for the protection of health information.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@24byme.com.
Last updated: July 2026